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HOME » Shop » Conditions of Use

Conditions of Use

Conditions of Use

Please read these terms and conditions carefully before placing an order.  By placing an order with Jem Crafts you are agreeing to our terms and conditions as described below. Jem Crafts reserves the right to alter any aspect of the website, terms and conditions and delivery charges without prior notice.

Having placed an order with Jem Crafts you have the right of cancellation.  If the goods have already been despatched it is the customers responsibility to return them in perfect condition at their own cost (please refer to our returns policy for instructions).  The goods only will be refunded when received and checked.  No refund will be given for carriage.

We have made every effort to ensure that all prices, stock levels, images and descriptions are correct.   However, if an error is found we will inform you by email before despatch offering an alternative product or a refund.  Should you wish to cancel your order in these circumstances then a full refund will be given for the cancelled items.

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