Postage
We will endeavour to despatch all orders within 2 days of receipt of payment.
| Order Value |
Postage Charge |
| Up to £10.00 |
£1.50 |
| £10.01 to £20.00 |
£2.00 |
| £20.01 to £30.00 |
£3.00 |
| £30.01to £50.00 |
£3.95 |
| Over £50.00 |
Free |
Please email for details on overseas postage rates.
Returns
Please do not return any items without first obtaining a Goods Returns Number from us. In the first instance, please email us stating the reason you wish to return the goods. We will email back with the returns number and instructions on how to return the goods.
Faulty or Incorrect Goods
We will endeavour to ensure that all goods leave us well packaged and in perfect condition. However, if you received incorrect or damaged goods then you must inform us by email within 2 working days of receipt stating the reason for return and whether you would prefer a replacement or refund. We will email back with a returns number and instructions on how to return the goods. Once the goods have been received by us for inspection we will either replace them or issue a refund.
Cancelled Orders
Please inform us within 30 days of receipt that you wish to return your order. We will issue a returns number and instructions on how to return the goods to us. Only goods in their original packaging and in perfect resaleable condition will be refunded. No refund will be give for carriage on cancelled orders. |
